Privacy Policy
Akasha's Healing Hands / Akasha's Healing Hive
Halifax, Nova Scotia, Canada
Last updated: September 5th 2026
We respect your privacy. This policy explains what personal information we collect, how we use it, and your rights, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
Depending on how you interact with us, we may collect:
Contact details: name, email address, phone number
Booking information: appointment dates, service type, session notes relevant to your care
-*Payment information: processed via our payment providers (e.g., Wix Payments, Stripe, PayPal)
We do not store full card numbers
Health-related information you voluntarily disclose during a session (e.g., relevant physical conditions), kept confidential and used only to inform your care
Community/account information: if you join our online community (e.g., via Skool), your profile details and activity within that platform
Website usage data: via cookies and analytics tools (see Section 5)
2. How We Use Your Information
We use your information to:
- Schedule and manage bookings and payments
- Communicate with you about appointments, programs, or community updates
- Improve our services and website
- Send marketing communications, but only if you've opted in (you can unsubscribe anytime)
- Comply with legal and tax obligations
3. Who We Share It With
We do not sell, share, or make your personal information visible to other clients, members, or third parties, except as described below:
Payment processors (Wix Payments, Stripe, PayPal, etc.) to complete transactions
- Website and booking platform providers(Wix, Skool) that host our site and community
- Email/marketing platforms, if you've subscribed to updates
- Legal authorities, only where required by law
Information you choose to share voluntarily for example, if you add your name to our healing book/prayer list, that name may be visible to others as part of the intended purpose of the healing book. This is entirely your choice; we do not add names without your consent.
4. Data Storage & Security
Your information is stored securely through our website and platform providers' systems. While we take reasonable steps to protect your data, no online system is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Analytics
Our website (hosted on Wix) may use cookies and similar tracking technologies to improve your browsing experience and understand site usage. You can control cookies through your browser settings.
6. Data Retention
We retain personal information only as long as necessary to provide our services, meet legal/tax obligations, and maintain accurate business records.
7. Your Rights
Under PIPEDA, you have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent for marketing communications at any time
- Request deletion of your information, subject to legal record-keeping requirements
To make a request, contact us using the details below.
8. Children's Privacy
Our services are not directed at children under 18, and we do not knowingly collect personal information from minors without parental consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the most recent revision.
10. Contact Us
For privacy-related questions or requests, contact us at akashashands1111@gmail.com